N-able Review 2026 - Features, Pricing & Deals
N-able offers IT management tools for managed service providers (MSPs). The platform helps IT professionals monitor, manage, and secure their clients' systems, networks, and data through a unified cloud-centric SaaS platform.
Originally established in 2000 as SolarWinds MSP, the company rebranded to N-able and now operates from its headquarters in Wakefield, Massachusetts. Their core offerings include remote monitoring and management (RMM) tools, data protection services, and security solutions.
The product lineup features N-central, a customizable platform available both on-premise and in the cloud, alongside specialized tools like Take Control for remote support and Cove Data Protection for backup services. These solutions work together through a single dashboard.
Pricing varies based on specific needs and service levels. N-central starts at $1.75 per month, while N-sight runs $99 per month per technician. Take Control is available from $25.50 per user monthly, and Take Control Plus costs $48 per user monthly. A free edition of Take Control is available with limited features.
Who is N-able for?
N-able is built for IT service providers who manage multiple client networks.
- Growing MSP Owners who need to monitor and manage an expanding client base without hiring additional staff, using automation and multi-tenant architecture
- IT Security Specialists who require protection features across different platforms and devices to safeguard client data from threats, with integrated EDR, MDR, and AI-powered threat remediation
- Technical Support Teams who can resolve client issues faster with the Take Control remote access tool that connects to devices in seconds
- Backup Administrators who need scalable backup solutions through Cove Data Protection with cloud backups and immutable storage
- MSP Business Managers looking to improve profitability through operations managed from a single dashboard and access to partner growth resources
- IT Departments in SMBs and mid-market businesses who need proactive monitoring, management, and optimization of networks and endpoints
- MSPs in Regulated Industries supporting healthcare, finance, legal, and professional services sectors where compliance and security requirements are strict
The platform scales from small MSPs managing a handful of clients to larger operations handling hundreds of endpoints.
Online Reviews (Last 6 Months Summarised)
Users praise N-able's RMM capabilities and automation features that save time for MSPs. The platform integrates well with ticketing systems and patch management tools, and users appreciate the responsive support team and frequent updates. The interface is generally considered user-friendly for technicians.
Pricing is expensive, especially for smaller businesses. Users report occasional performance issues and slow agent updates. The reporting features have limited customization options. The learning curve is steep for new users. Some features feel outdated compared to competitors like ConnectWise.
Features
- Unified Cloud-Centric Platform: N-central and N-sight offer remote monitoring and management through a single dashboard with cloud-native scalability and support for on-premises or hosted deployment options.
- AI-Powered Automation: AI-assisted scripting and automation tools manage complex IT environments with automated patching, alerts, and maintenance processes through intuitive interfaces.
- Integrated Security Suite: Combines endpoint detection and response (EDR), managed detection and response (MDR), AI-powered threat remediation, disk encryption, DNS filtering, and anti-malware protection across platforms.
- Advanced Remote Access: Take Control connects to devices in under eight seconds with video and chat capabilities, supporting cross-platform remote management with multi-factor security.
- Cove Data Protection: Cloud backup solution with immutable storage for servers, workstations, and Microsoft 365, offering secure data protection and recovery capabilities.
- Open Ecosystem Integrations: Developer portal and integrations with third-party tools, ticketing systems, and patch management allow MSPs to connect their existing workflows.
- Business Intelligence Dashboard: Uses Microsoft Power BI to provide visual analytics and reporting, helping MSPs identify network trends and performance patterns quickly.
Pricing
- Take Control starts at $25.50 per user monthly for remote access and management needs, with a Plus version at $48 per user monthly offering enhanced features.
- Free Edition includes 1 Remote Support Technician, 5 Unattended Computers, 1 Simultaneous Session, Instant Chat, and Desktop App access for those getting started.
- N-sight RMM costs $99 per month per technician, including monitoring, patching, ticketing, billing, and basic automation for smaller MSPs or IT teams.
- N-central pricing starts at $1.75 per month for the flagship RMM platform with advanced automation and patch management, though full pricing requires a quote based on your specific needs.
Frequently Asked Questions
N-central is designed for medium to larger MSPs with complex environments. It offers deep customization options and can be deployed on-premise or hosted in the cloud. N-sight RMM is more streamlined and fully cloud-based at $99 per month per technician, making it better for smaller MSPs who need simplicity with monitoring, patching, ticketing, billing, and basic automation. While both handle core monitoring and management tasks, N-central provides more advanced automation capabilities and starts at $1.75 per month.
How good is N-able's security offering?N-able offers solid security through several integrated tools. Their platform includes endpoint detection and response (EDR), managed detection and response (MDR), and AI-powered threat remediation. You also get DNS filtering for content control and threat protection, plus disk encryption options. For MSPs looking for comprehensive security, these tools work together through a unified dashboard, though some users wish for tighter integration between the security components.
Can I try N-able before buying?Yes, N-able offers free trials for most of their products. You can test drive N-central without a credit card required to see if it fits your needs. They also offer a Free Edition of Take Control that includes 1 Remote Support Technician, 5 Unattended Computers, 1 Simultaneous Session, Instant Chat, and Desktop App. The trials typically give you enough time to set up some test devices and explore the main features.
How does Take Control compare to other remote access tools?Take Control stands out for its speed, connecting to devices in under eight seconds. It works across many platforms including Windows, Mac, Linux, iOS, and Android, and includes video and chat capabilities. The Plus version ($48 per user monthly) lets you run unlimited parallel sessions, which not all competitors offer. Users like its session recording features and the ability to brand the experience for clients. Compared to tools like TeamViewer or ConnectWise Control, Take Control integrates more smoothly with other N-able products but may have fewer third-party integrations.
What kind of support does N-able offer to MSPs?N-able provides several support options for MSPs. Their technical support team is available 24/7 through phone, email, and chat. They offer "Head Nerds" who run free technical bootcamps and provide specialized expertise. Their MarketBuilder program helps MSPs with marketing automation to grow their business. They also maintain a knowledge base with how-to guides, video tutorials, and documentation. The quality of support varies according to user feedback, with some reporting excellent experiences while others note inconsistency.
