Customer Service Software
Customer service software handles support tickets, live chat, and knowledge base management for teams responding to customer inquiries. Support managers and agents use these to organize requests, track resolution time, and provide consistent answers across channels. Tools often include canned responses, customer history lookups, and quality assurance features.
28 tools
SSmith.ai★★★★ 3.5AAugust★★★ 3.0IIntercom★★★★ 3.5GGenesys★★★★ 3.5FFreshworks★★★★ 3.5TTalkdesk★★★★ 3.5CChatbase★★★★ 3.5JJustCall★★★★ 3.5CCalabrio★★★★ 3.5NNICE inContact★★★ 3.0WWhatfix★★★★ 3.5AAlvaria★★★ 3.2AAppcues★★★★ 3.5SSurvicate★★★★ 3.5CCustomGPT.ai★★★★ 3.5SStonly★★★★ 3.5UUserGuiding★★★★ 3.5CChatFlow★★★ 2.5MMagicForm AI★★★ 3.0WWonderchat★★★ 3.2RRetently★★★★ 3.5SSentiSum★★★★ 3.5CChat Data★★★ 3.0MManageEngine MSP★★★★ 3.5DDoctorsoft★★★ 3.0SSiteSpeakAI★★★ 3.0ZZenithChat★★★ 2.5MModalcast★★★ 2.5
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