Fireflies.ai Review 2026 - Features, Pricing & Deals

Last Updated
Feb 14, 2026

Fireflies.ai is an AI meeting assistant that captures, transcribes, and analyzes conversations from virtual and in-person meetings. The platform automatically creates meeting notes, highlights action items, and generates summaries.

It works with video conferencing tools like Zoom, Google Meet, and Microsoft Teams, recording and processing meetings in over 100 languages with speaker identification. Teams can search through past conversations, track topics, and share insights with colleagues. The AskFred AI assistant lets you query meetings for instant answers without searching through long transcripts.

A free plan provides 800 minutes of transcription per month with basic features. Paid plans start at $10 per user monthly (billed annually) and include unlimited transcription, AI summaries, analytics, and integrations with CRM and project management tools.

Security features include enterprise-grade encryption and compliance with standards like HIPAA and GDPR. This makes it suitable for businesses handling sensitive information across industries such as healthcare, finance, and technology.

Who is Fireflies.ai for?

Fireflies.ai works for professionals and teams who need to capture meeting details without manual note-taking.

  • Executive leaders who attend multiple meetings daily and need quick summaries to stay informed across projects and teams
  • Remote and hybrid teams that need to maintain clear communication and documentation across time zones
  • Sales professionals who want to focus on customer relationships during calls and need to capture pain points and performance insights
  • Project managers who need to track action items and decisions without disrupting meeting flow
  • HR teams and recruiters conducting interviews who need searchable records of candidate conversations
  • Customer success managers who need to document client feedback and requests
  • SDRs and sales development teams using AI voice agents that can attend and even speak in meetings

Over 1 million companies use Fireflies.ai across technology startups, consulting firms, healthcare organizations, and educational institutions.

Online Reviews (Last 6 Months Summarised)

Users appreciate the easy-to-use interface for meeting transcription and summarization. The tool saves time by automating note-taking during calls, and the speaker identification feature helps teams track who said what. Many find the AI-generated notes and action items accurate enough to be useful, and the integrations with Zoom, Google Meet, and Teams work well.

Transcription accuracy drops with accents or technical jargon, which makes meetings with specialized vocabulary harder to capture correctly. The free plan's 800-minute monthly limit is restrictive. Some users raise privacy concerns about data storage and AI processing. Real-time transcription occasionally glitches, and customer support response times can be slow.

Features

  • AI-Powered Transcription: Captures meeting conversations automatically with speaker identification in 100+ languages, with real-time transcripts available during meetings across platforms like Zoom, Google Meet, Microsoft Teams, and Webex.
  • Intelligent Meeting Summaries: Generates meeting notes highlighting key points, decisions, and action items using Super Summaries Apps that include keywords, outlines, overviews, and bullet notes with customizable summary options.
  • Automated Action Item Tracking: Automatically identifies and assigns tasks and deadlines during meetings, syncing with project management tools and CRM systems to keep teams aligned on next steps.
  • Meeting Search: Provides AI-powered search with filters for speaker, topics, and sentiment to quickly locate specific discussions, keywords, or timestamps, plus the AskFred AI assistant for querying meetings and getting instant answers.
  • Meeting Analytics: Offers speaker talk-time analysis, keyword tracking, topic trackers, and conversation intelligence to provide insights into team communication and engagement patterns.
  • Collaboration Tools: Enables team members to create shareable soundbites, add comments and bookmarks, organize meetings into channels, and collaborate across meeting transcripts with a personalized feed.
  • Tool Integrations: Connects with CRM systems, project management platforms, applicant tracking systems, and collaboration apps like Slack and Notion for automated workflow syncing and data sharing.

Pricing

  • Free Plan provides 800 minutes of transcription and storage per month with basic integrations and standard transcription quality, but excludes AI summaries and CRM integrations.
  • Pro Plan offers unlimited transcription for hosted meetings, AI summaries, topic tracking, search filters, 8,000 minutes storage per seat, 20 AI credits, personal assistant, talk-time analytics, AI apps, voice agents, and unlimited integrations at $10 per user monthly with annual billing or $18 per user monthly with monthly billing.
  • Business Plan includes unlimited transcription and AI summaries, unlimited storage, video recording, multi-language mode, conversation intelligence, team analytics, user groups, and 30 AI credits for $19 per user monthly on annual billing or $29 per user monthly on monthly billing.
  • Enterprise Plan provides unlimited transcription and AI summaries, unlimited storage, rules engine, SSO, SCIM, HIPAA compliance, private storage, custom data retention, transcript and summary only mode, 50 AI credits, super admin role, and dedicated account manager at $39 per user per month billed annually, with negotiable discounts of 15-30% for teams with 20 or more seats.

Frequently Asked Questions

How accurate is Fireflies.ai for recording and transcribing my meetings?

Fireflies.ai offers transcription in over 100 languages with automatic speaker identification and timestamps. For best results, make sure everyone speaks clearly and uses a good microphone. Accuracy drops with heavy accents or technical jargon, but the AI works well for standard business conversations. English typically performs better than other languages.

Can I use Fireflies.ai with my current video conferencing tools?

Yes. Fireflies.ai works with most popular meeting platforms including Zoom, Google Meet, Microsoft Teams, Webex, and dialers. You can connect the Fireflies bot to your calendar (Google or Outlook) and set auto-join rules for scheduled meetings. There's also a Chrome extension, mobile and desktop apps, and you can upload audio or video files directly to Fireflies if you need to transcribe past meetings.

What happens to my meeting data? Is it secure?

Fireflies.ai uses 256-bit AES and SSL/TLS encryption to protect your data. The platform is GDPR compliant and offers HIPAA compliance for Enterprise users. You control who can access your meeting notes, and you can delete recordings at any time. Enterprise plans also include private storage options and custom data retention policies for extra security. A transcript and summary only mode is available if you don't want to store full recordings.

Will Fireflies.ai work for my team size?

Fireflies.ai works for teams of all sizes and is used by over 1 million companies. The Free plan gives you 800 minutes per month to try it out. The Pro plan ($10/user/month with annual billing) includes unlimited transcription for hosted meetings with 8,000 minutes of storage. Larger organizations typically choose the Business plan ($19/user/month annually) or Enterprise plan ($39/user/month annually) for security, analytics, and admin controls. Teams with 20 or more seats can often negotiate 15-30% discounts on Enterprise.

How does the AI summary feature work?

After your meeting ends, Fireflies.ai automatically creates a summary highlighting the key points, decisions, and action items discussed. The Super Summaries Apps generate different views including keywords, outlines, overviews, and bullet notes. You can also use the AskFred AI assistant to query your meetings and get instant answers without watching the entire recording. The summaries can be shared directly to Slack, email, or integrated apps like Notion, Asana, or your CRM so everyone stays on the same page.

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