It Device Management Solution+1 more

Auvik
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Try Auvik's 14-day free trial with all features included, no credit card needed
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Auvik
best deal
Try Auvik's 14-day free trial with all features included, no credit card needed
redeem nowWe start with direct ratings from our readers, then look at what real users are saying in practitioner forums and community spaces. We pair that with search demand data and profession-level persona analysis.
Editorial note: this was originally published in august of 2024
quick take
based on real user feedback, community sentiment, pricing value, and fit for target audience. see our full methodology
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Auvik is a cloud-based network management software that helps IT teams and Managed Service Providers (MSPs) handle their network infrastructure. The platform works with devices from over 700 vendors.
At its core, the software automatically maps and monitors networks in real-time, providing clear visibility into network topology and performance. Users can track device configurations, get automatic backups, and access devices remotely through secure connections. The platform includes 50+ pre-configured alerts tuned to industry best practices, with instant alerting within seconds of threshold violations to help teams spot and fix network issues quickly.
The software comes with two main plans: Basic and Core. Basic covers essential monitoring capabilities across network, infrastructure, and edge devices. The Core plan adds advanced features like traffic analysis, automated network mapping, and deeper diagnostics. Pricing is custom per device monthly with volume-based discounts available.
Since its founding in 2011, Auvik has grown to support more than 5,000 customers and manages over a million network devices globally. The platform integrates with common IT tools like ServiceNow, Slack, and Microsoft Teams, making it easier to fit into existing workflows.
monthly search interest
4.4k/mo now
Auvik's search volume has been remarkably stable for four years, oscillating between 3,600 and 5,400 searches per month with no clear growth or decline. This is the pattern of a tool with a settled, loyal user base in a specialist category, not one chasing viral growth. It's not going anywhere, which means you're getting a mature product with an established community rather than something still figuring out what it is.
Auvik works quite differently depending on how many networks you're managing and who's footing the bill. Pick your role below to see whether it's actually worth it for your situation.
overall sentiment
select your role to see what people like you are saying
Network Administrator
positiveIf you're tired of manually mapping devices every time something changes, Auvik's automated discovery is the real deal. It builds an accurate, colour-coded topology in minutes and keeps it current. The alerting is pre-configured to sensible defaults, so you're not starting from scratch. The learning curve is real despite the clean interface, and very large device counts can cause performance lag, but for day-to-day visibility it's a solid fit.
strengths
concerns
Managed Service Provider (MSP)
positiveAuvik is built with MSPs in mind, and it shows. The centralised multi-site dashboards mean you can see every client network without jumping between tools, and the pricing compares well against LogicMonitor or SolarWinds at scale. The main gap is reporting: if clients want detailed, regular reports, you'll need to supplement or export manually. Ticketing integrations also require workarounds depending on your PSA of choice.
strengths
concerns
Small to Midsize Business IT Manager
mixedAuvik gives a lean IT team enterprise-grade visibility without needing to hire another person, and that's genuinely useful. The automated monitoring reduces the manual checking that eats into smaller teams' days. That said, the per-device pricing at $15 to $20+ per month adds up quickly, and the onboarding process takes longer than expected before you see a return. Worth trialling on the free 14-day plan, but model out your full device count before committing.
strengths
concerns
Security-Focused IT Staff
positiveSecurity-focused IT professionals value Auvik's configuration tracking and instant alerting capabilities for maintaining network security standards. The platform enables proactive threat detection and compliance monitoring, though some desire more granular reporting capabilities for detailed security audits.
strengths
concerns
“Downloaded the software and set it about to scan my network. Setup was very easy and I was up and running in under an hour.”
Reddit r/Auvik
The Reddit community around Auvik is notably positive for a network monitoring tool. In a thread on r/Auvik, one user who trialled it as an alternative to PRTG and Zabbix reported getting up and running in under an hour, which tracks with the wider pattern of praise for Auvik's setup speed relative to its competitors. Across commercial review platforms, Auvik consistently scores well, with users calling out the intuitive interface and network visibility as the main reasons they stay. The most common criticism isn't about what Auvik does, it's about price: at roughly $15 to $20+ per billable device per month, costs can stack up quickly for organisations managing large device counts, and smaller shops report that the onboarding period delays any return on that investment. Limited third-party integrations and a mobile app that doesn't match the desktop experience also come up regularly as gaps that frustrate users with more complex workflows.
It depends entirely on your device count and how much your team's time costs. At $15 to $20+ per billable device per month, a 100-device network runs you $1,500 to $2,000 monthly. For MSPs billing that time back to clients, it's defensible. For a standalone SMB IT manager, it's a significant line item. The 14-day free trial includes all features and requires no credit card, so you can stress-test it on your actual network before committing. If the automated discovery saves your team several hours a week, the maths usually works. If your network is small and stable, it probably doesn't.
Network Administrators managing complex, multi-vendor environments get the most out of it, particularly the automated discovery, configuration tracking, and real-time topology mapping. Managed Service Providers running multiple client networks benefit from the centralised multi-site dashboards and the fact that pricing compares favourably to LogicMonitor and SolarWinds at scale. Small to midsize business IT managers with lean teams can benefit from the automation, but need to weigh the per-device costs carefully before signing up.
First, the per-device pricing model becomes expensive fast on larger networks, and there's no flat-rate option that would make budgeting predictable. Second, the mobile app is limited enough that remote management outside a browser is frustrating. Third, third-party integrations are narrower than competitors like PRTG, so if your workflow depends on specific ticketing or ITSM tools, expect to build workarounds. The onboarding process also takes longer than the marketing suggests, so don't plan on being fully operational on day one.
PRTG wins on flexibility and total cost of ownership for organisations willing to invest in configuration time. It supports more sensor types, integrates more broadly, and has a perpetual licensing option that makes long-term budgeting easier. Auvik wins on speed to value, cleaner interface, and ease of use for teams without a dedicated network engineer. If you need to be monitoring in hours rather than days and your team doesn't include someone who enjoys tinkering with SNMP configs, Auvik is the better call. If you want granular control and aren't afraid of setup complexity, PRTG gives you more for less over time.
Yes, and this is genuinely one of Auvik's stronger use cases. The centralised dashboard lets you see all client networks from a single pane, alerts are configurable per client, and the automated discovery means you're not manually onboarding every new device a client adds. The main friction point is reporting: if a client wants detailed, branded network reports on a regular cadence, Auvik's reporting tools aren't deep enough to do that without supplementing with another tool or exporting data manually.
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Reader ratings and community feedback shape every score. Since 2022, ToolsForHumans has helped 600,000+ people find software that holds up after launch. how we research →
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