Zoho People is a comprehensive HR management system that helps companies handle their workforce data and processes from a central platform. It serves businesses of all sizes, from small teams to large enterprises, by providing tools for essential HR tasks like employee data management, attendance tracking, and performance reviews.
At its core, the platform streamlines day-to-day HR operations through automation and self-service features. Employees can manage their own profiles, submit time-off requests, and track their work hours. The system includes Zia, an AI assistant that handles routine tasks through a conversational interface, letting employees apply for leave, check pending tasks, and get answers to HR questions without navigating through menus.
The software integrates with other Zoho applications and third-party tools, making it particularly useful for organizations already using Zoho's business solutions. It comes with native mobile apps for iOS and Android that let users handle HR tasks on the go, while role-based permissions and customizable access controls keep sensitive employee data protected.
Available with a free plan and 30-day trial for paid tiers, Zoho People's pricing ranges from $1.50 to $5 per employee per month for standard plans, with People Plus bundles at $4.50 to $10 per employee per month that include additional Zoho tools like Recruit, Payroll, and Expense. Annual billing saves more than 20% compared to monthly payments.
Zoho People works well for HR teams and companies that want to reduce paperwork and automate their people management processes. The platform delivers time savings through automation while giving employees the self-service tools they need for managing their work life.
Zoho People is commonly used across industries from retail and manufacturing to professional services and technology firms, especially those already using other Zoho business applications.
Zoho People gets praise for its easy-to-use interface and affordable pricing compared to competitors like BambooHR. Users appreciate the mobile app for on-the-go access and find it effective for attendance tracking and leave management. The integration with other Zoho products works well for organizations already in that ecosystem, and the customizable forms and workflows give companies flexibility to match their processes.
Reporting and analytics features are limited. Customer support is slow to respond when issues come up. The mobile app has bugs that frustrate users, and there's a steep learning curve for advanced customizations. Integration with non-Zoho tools is problematic, and the platform lacks features that enterprise-specific solutions offer.
Zoho People connects with other Zoho apps like Zoho CRM, Zoho Mail, and Zoho Projects. You can also link it with third-party tools for accounting and project management. One notable integration is with Xoxoday, which lets you reward employees with over 10 million gift options including vouchers and experiences. These connections create a system where HR tasks flow into your other business operations. Integration with non-Zoho tools is sometimes problematic.
How secure is employee data in Zoho People?Zoho People takes security seriously with several layers of protection. You can set up role-based permissions so employees only see what they need to. The system lets you restrict access based on IP addresses to prevent unauthorized logins. Managers can customize who sees what information, and you can control document access and sharing. If security is a top concern for your company's HR data, these features keep sensitive employee information safe while still making it available to the right people.
Can employees use Zoho People on their phones?Yes. Zoho People has native mobile apps for both iPhones and Android devices. Employees can check their leave balances, request time off, and submit their timesheets right from their phones. Managers can approve requests and check team attendance while on the go. The app is handy for workers who aren't at a desk all day or who need to handle HR tasks while traveling. It has most of the key features from the desktop version in a phone-friendly format. Some users report bugs in the mobile app.
How does Zoho People handle employee time off and attendance?You can create custom leave policies based on your company rules. Employees request time off through the system, and managers get notifications to approve or deny these requests. For attendance, you have options like IP-based check-ins, biometric system connections, or automated check-in/out workflows. The system also helps with shift management if your company runs different work schedules. All this information feeds into reports so you can spot patterns like which departments take the most sick days.
What is Zia AI assistant and how does it help with HR tasks?Zia is Zoho People's AI assistant that handles routine HR tasks through conversation. Instead of clicking through menus, employees can chat with Zia to apply for leave, check their pending tasks, ask HR questions, and get reports. It automates workflows like attendance tracking, case management, and routine inquiries. This saves time for both employees and HR staff by making common tasks faster. You just type or speak your request, and Zia takes care of it.



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