Lavender.ai Review 2026 - Features, Pricing & Deals

Last Updated
Feb 14, 2026

Lavender.ai helps sales teams write better emails that get more responses. The platform uses AI to analyze and improve email content, offering real-time coaching and personalization suggestions as you write.

The tool fits into existing workflows through integrations with common email platforms like Gmail and Outlook, as well as sales tools including HubSpot, Salesforce, Salesloft, Apollo, and Outreach. Users can access features such as email scoring, personality-based insights, and mobile optimization to make their messages more effective. For teams, the platform provides performance tracking and leaderboard features to help managers coach their representatives.

Starting with a free plan that includes basic features and analysis for up to 5 emails monthly, Lavender.ai also offers paid tiers beginning at $29 per month. Higher-tier plans unlock additional capabilities like unlimited emails, AI writing assistance powered by OpenAI and custom models, and comprehensive team management tools.

The tool works as a browser extension that provides feedback in real-time, analyzing factors like clarity, tone, personalization, and effectiveness. Users report improving cold email reply rates from typical 2-3% to over 20% when applying the platform's suggestions consistently.

Who is Lavender.ai for?

Lavender.ai is built for sales professionals and teams who want to boost their email response rates without spending hours perfecting each message. The platform's AI-powered coaching and personalization features help users craft more effective emails that get replies.

  • Sales Representatives, BDRs, and SDRs who need to improve their cold email outreach success will benefit from real-time scoring and suggestions that can boost reply rates from 2-3% to over 20%.
  • Sales Managers and Leaders looking to coach their teams more effectively can use the leaderboard and performance tracking to identify patterns and provide data-driven feedback.
  • Business Development Professionals will appreciate the personalization assistant that uses prospect data to create relevant opening lines and references.
  • Account Executives juggling multiple client relationships can use the AI writing assistance to maintain consistent, high-quality communication across all touchpoints.
  • Small Business Owners with limited marketing resources can use the free and starter plans to improve customer outreach without hiring additional staff.
  • Sales Teams at scale can benefit from the team plans that provide granular insights, multiple team management, and dedicated customer success support for consistent messaging.

From startups to enterprise organizations, Lavender.ai works for professionals in SaaS, financial services, consulting, and retail industries who rely on email as a primary sales channel and want to generate higher pipeline consistently.

Online Reviews (Last 6 Months Summarised)

Public discussion about Lavender.ai is limited compared to some other sales tools, with scattered reviews across sales communities and software review sites. This isn't unusual for specialized B2B sales tools that serve a specific niche rather than general consumers. The company claims reply rates improve from 2-3% to over 20%, though independent verification of these results is hard to find in public forums.

Many sales professionals don't publicly review the software they use daily. What matters is whether the tool delivers value for your specific use case, which you can test with the free tier that analyzes 5 emails per month before committing to a paid plan.

Features

  • Real-Time Email Scoring: Provides instant scoring and coaching as you type, analyzing clarity, tone, personalization, and effectiveness to help you craft emails that get replies.
  • Personalization Assistant: Uses prospect data and historic email analysis to create personalized email content with relevant details and references that stand out from generic templates.
  • Generative AI Writing: Powered by OpenAI and custom models, this feature enables quick and intelligent email writing with AI assistance that speeds up the outreach process.
  • Extensive CRM Integrations: Connects with Gmail, Outlook, HubSpot, Salesforce, Salesloft, Apollo, and Outreach to work within your existing sales stack without switching tools.
  • Mobile Optimization: Includes mobile editor and preview to ensure emails are properly formatted and readable across different mobile devices.
  • Open Tracking: Monitors when recipients open your emails, providing insights into engagement and helping you time follow-ups effectively.
  • Performance Leaderboard: Tracks email performance metrics across your team, creating visibility into who's writing the most effective messages and where coaching is needed.
  • Lavender Anywhere: Browser extension that works across your email platforms, providing coaching wherever you write without disrupting your workflow.

Pricing

  • Basic (Free) lets you analyze 5 emails per month and personalize 5 emails per month, with basic features, Gmail and Outlook integrations, and chat support.
  • Starter Plan at $29 per month (or $319 annually) offers unlimited emails and personalization, Gmail and Outlook integrations, Lavender Anywhere, mobile editor, individual coaching and analytics, and chat support.
  • Pro Plan at $49 per month (or $539 annually) includes all integrations (Outreach, HubSpot, Salesloft plus Gmail/Outlook), unlimited emails and personalization, Lavender Anywhere, mobile editor, individual coaching and analytics, and priority support.
  • Teams Plan starting at $8,500 provides everything from Pro, granular team insights, multiple teams management, priority support, and for teams of 16 or more, includes coaching sessions, tailored success plan, and dedicated customer success manager.

Frequently Asked Questions

What's the difference between the free and paid versions of Lavender.ai?

The Basic free plan lets you analyze and personalize up to 5 emails monthly with Gmail and Outlook integration. Paid plans start at $29/month (billed annually at $319/year) and offer unlimited emails and personalization, Lavender Anywhere browser extension, mobile editor, and individual analytics. The Pro plan at $49/month adds integrations with Outreach, HubSpot, and Salesloft plus priority support. Team plans starting at $8,500 include granular team insights, multiple teams management, and dedicated customer success managers for larger groups.

Does Lavender.ai actually improve email response rates?

The company reports that users improve cold email reply rates from typical 2-3% to over 20% when applying the tool's suggestions. Results vary based on your industry, audience, and how consistently you follow the coaching. The tool helps by scoring emails in real-time based on factors like clarity, tone, personalization quality, and mobile-friendliness. Most users see at least some improvement when they apply the AI's recommendations, though your individual results will depend on your specific sales context.

How does Lavender.ai's email scoring work?

Lavender scores emails in real-time as you type, analyzing factors like clarity, tone, personalization, and overall effectiveness. The system uses AI models including OpenAI and custom-trained models to evaluate your message against patterns found in successful sales emails. You get instant feedback and specific suggestions to improve your score while you're still writing. The tool also analyzes your historic emails to learn what works best for your style and audience.

Is Lavender.ai difficult to set up with my current email system?

Setup is straightforward for most users. Lavender works as a browser extension (Lavender Anywhere) that integrates with Gmail, Outlook, and major sales platforms like Salesforce, HubSpot, Salesloft, Apollo, and Outreach. Installation typically takes less than 5 minutes. The Basic and Starter plans include Gmail and Outlook, while the Pro plan adds all the CRM and sales engagement platform integrations. The company offers setup guides and chat support if you run into any issues during installation.

Can Lavender.ai help with cold emails specifically?

Yes, cold emails are where Lavender.ai focuses heavily. The personalization assistant pulls prospect data to suggest relevant opening lines, and the real-time coaching helps you avoid common cold email mistakes like being too long, too formal, or too generic. The tool tracks open rates so you know what's working. Users specifically report improving cold email reply rates from 2-3% to over 20%, making it particularly valuable for BDRs, SDRs, and anyone doing significant cold outreach.

Other Tools To Check Out

Best Deal

Get RegieOne free when you sign an annual AI Agents + AI Dialer contract, replacing your Sales Engagement Platform at no additional cost. Free trial available.

Redeem Now

Best Deal

Eligible startups get 6 months free plus 15% off the first annual contract through the Zendesk Startup Program

Redeem Now

Best Deal

Request a personalized pricing demo to see how SetSail's AI-powered sales platform can boost your team's efficiency

Redeem Now

Find Out How Best To Utilise Tools

Our newsletter comes with exclusive discounts, trials and practical insights from within the industry

Sign Up Today