Sales Engagement Platform+2 more

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online buzz5.4k searches

trend (1M)steady

★★★★★3.5based on real user feedback, community sentiment, pricing value, and fit for target audience. see our full methodology

Kixie

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Kixie review — power dialing & sales automation

last reviewed 24 march 2026

how we review

We start with direct ratings from our readers, then look at what real users are saying in practitioner forums and community spaces. We pair that with search demand data and profession-level persona analysis.

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Editorial note: this was originally published in august of 2024

quick take

✓Best for: high-volume outbound sales teams on HubSpot or Salesforce
✗Skip if: you need a polished mobile app or enterprise-depth reporting
£Best value: Integrated plan at $35/user for teams making 50+ calls per day

★★★½★3.5/ 5 — editorial rating

based on real user feedback, community sentiment, pricing value, and fit for target audience. see our full methodology

used Kixie? we'd love to know your thoughts

reader ratings shape our score

Kixie is a sales engagement platform that combines call center capabilities with automation tools to help sales teams work more efficiently. The platform connects with popular CRM systems and offers features like power dialing, call recording, and automated text messaging.

AI-powered tools include local presence dialing, call transcription, and sentiment analysis. Managers can track team performance through real-time dashboards and detailed analytics.

With options for both inbound and outbound calling, Kixie serves sales teams worldwide. The software includes features like voicemail drops, click-to-call functionality, and automatic call logging to save time on repetitive tasks.

Pricing starts at $35 per user monthly for the basic plan, with higher tiers available for teams needing more advanced features. All plans include core functionality like CRM integration and business phone system capabilities, while premium features such as power dialing and AI tools are reserved for higher-tier plans.

how popular is Kixie?

monthly search interest

5.4k/mo now

peak interest7k/moJul 2025

searches now5k/moFeb 2026

1-month change— steadyvs prev month

Kixie has held steady in the 4,400 to 5,400 monthly search range for most of the past three years, with two clear spikes: one in mid-2022 and another sustained run from early to mid-2025. The pattern looks less like viral momentum and more like a tool with a stable core audience that occasionally catches a wave of broader sales tech interest. You're not catching a hype peak here, which means the product you're evaluating is the real thing, not a moment.

who is Kixie for?

Whether Kixie is worth it depends a lot on your role and how your team sells. Pick yours below to see the honest breakdown.

overall sentiment

select your role to see what people like you are saying

positive

If you're making 50+ calls a day, the power dialer and voicemail drop will genuinely save you hours. One-click calling and automated SMS follow-ups cut the grind out of outbound prospecting. The main frustration to watch for is occasional dropped calls at the worst moments and a mobile app that won't cover you properly if you're working away from your desk.

strengths

Power dialing and one-click calling dramatically increase call volume
Voicemail drop and SMS automation save hours on follow-ups
Call recordings help reps learn from successful calls
Competitive pricing means more value for their time investment

concerns

Occasional dropped calls disrupt sales conversations at critical moments
Mobile app lacks full functionality needed for remote selling
SMS compliance issues could jeopardize campaigns without warning

what users are saying

“The integration bugs during setup show up too consistently across reviews to dismiss, so don't expect a frictionless onboarding even if everything looks clean on the demo.”

Online reviews are broadly positive for Kixie, with the platform sitting at 3.8 out of 5 across nearly 90 reviews on one commercial platform and 4.6 across almost 300 on another. The recurring praise centres on the power dialer and voicemail drop features, with users consistently noting that both save hours per week on outbound calling. Time-saving is the most commonly cited benefit across commercial review sites, and the HubSpot and Salesforce integrations get credit for eliminating manual call logging. The main complaints are consistent too: call quality issues, setup friction with integrations, and mobile app limitations that frustrate reps trying to work outside the office. SMS compliance problems also surface regularly, with some users reporting campaigns getting flagged or paused without much warning.

Our take: Kixie sits in a crowded space, and it earns its positive reviews by doing the core things well: the power dialer works, the CRM sync is genuinely useful when it's running cleanly, and the pricing at $35 to $65 per user per month is reasonable for what you get. The integration bugs during setup are a legitimate pain point that shows up too consistently to dismiss. If you're comparing directly, JustCall has a comparable feature set with a slightly better reputation for call quality and integration stability. Kixie is worth testing with the 7-day trial before committing, but don't expect a frictionless setup out of the box.

features

AI-Powered Dialer: A multi-line PowerDialer that calls up to 10 numbers simultaneously and uses local area codes to increase answer rates.
CRM Integration: Connect with top CRMs like HubSpot and Salesforce, with automatic call logging and data synchronization.
Conversation Intelligence: AI-driven insights with automatic call transcription, AI-generated summaries, sentiment analysis, and personalized coaching based on what reps actually say on calls.
Sales Automation Tools: Save time with automated voicemail drops, scheduled calls and texts, and one-click communication from any website.
Call Recording: Capture and store call recordings in the cloud, accessible directly through your CRM or conversation intelligence software.
Team Management: Monitor sales performance with real-time leaderboards, live call boards, and coaching tools that show who's calling, who's connecting, and who's closing.
Multi-Channel Communication: Calling and texting solutions, including interactive voice response, intelligent call routing, and shared SMS inbox.

pricing

Kixie offers a 7-day free trial for all plans to help users test the platform's features before committing, with no credit card required.
Integrated Plan costs $35 per user per month, designed for small sales teams with basic CRM integrations, texting, click-to-call, business phone service, rule-based routing, IVR auto-attendant, ring groups, and call recording.
Professional Plan is priced at $65 per user per month, suitable for teams needing PowerCall, call recording, voicemail drop, single-line PowerDialer, calling session management, unlimited US/Canada minutes, CRM integration, automations, and live call coaching.
Team Plan at $95 per user per month targets high-volume sales teams with multi-line auto-dialer (up to 10 lines), Smart Connect, and all Professional Plan features plus PowerDial up to 10 lines.
Enterprise Plan offers custom pricing for large organizations, providing API access, admin controls, SSO, dedicated onboarding, and custom integrations.
Users can expect potential additional costs for international calling, add-on features, and custom integrations beyond the included US/Canada calling.

frequently asked questions

The Integrated plan at $35 per user per month is reasonable if your team makes a high volume of outbound calls. The power dialer and voicemail drop alone can save enough time to justify it quickly. The Professional plan at $65 per user is harder to justify unless you need the deeper analytics and AI conversation tools. Skip the Professional tier unless you're actively using call coaching and need manager-level reporting.

Inside Sales Representatives who live on the phone get the clearest value from the power dialer and one-click calling. Sales Managers running teams of 5 or more will find the real-time dashboards and call recordings useful for coaching. Small business owners who need a CRM-connected phone system without enterprise pricing can get started on the Integrated plan. CRM Administrators at HubSpot or Salesforce shops will appreciate the automatic call logging, though budget time for a bumpy setup.

Integration setup is genuinely buggy. Multiple users across review platforms report needing IT support to get CRM sync stable, and the issue comes up often enough that you should plan for it. The mobile app is stripped down compared to desktop, which is a real problem if your reps work remotely or in the field. Reporting is functional but thin compared to enterprise analytics platforms, so if your Sales Manager needs deep drill-down data, they'll hit a ceiling.

Both cover the same ground: power dialing, CRM integration, SMS, call recording. JustCall has a stronger reputation for integration stability and call quality based on community feedback. Kixie edges ahead on power dialer flexibility, particularly the parallel dialing up to 10 lines. If a clean, low-friction setup matters more than raw dialing volume, go with JustCall. If you're running a high-volume outbound sales team and the power dialer is the priority, Kixie is worth the trial.

It's a real risk if you're not careful. Multiple users report SMS campaigns getting paused or flagged without much warning. Kixie does support SMS compliance tools, but the setup responsibility sits with your team. Before launching any large-scale SMS campaign, make sure your contact lists are properly opted in and your messaging templates are reviewed. The platform doesn't hand-hold you through compliance, so if your CRM Administrator isn't on top of it, you could have a problem.

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Reader ratings and community feedback shape every score. Since 2022, ToolsForHumans has helped 600,000+ people find software that holds up after launch. how we research →

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage sales, marketing, and customer service activities. It offers features like omnichannel engagement, sales force automation, AI-powered insights with Zia assistant, journey orchestration, and integration with over 900 apps. Designed for businesses of all sizes, it provides flexible pricing from free plans to enterprise tiers.

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