Kixie is a sales engagement platform that combines call center capabilities with automation tools to help sales teams work more efficiently. The platform connects with popular CRM systems and offers features like power dialing, call recording, and automated text messaging.
AI-powered tools include local presence dialing, call transcription, and sentiment analysis. Managers can track team performance through real-time dashboards and detailed analytics.
With options for both inbound and outbound calling, Kixie serves sales teams worldwide. The software includes features like voicemail drops, click-to-call functionality, and automatic call logging to save time on repetitive tasks.
Pricing starts at $35 per user monthly for the basic plan, with higher tiers available for teams needing more advanced features. All plans include core functionality like CRM integration and business phone system capabilities, while premium features such as power dialing and AI tools are reserved for higher-tier plans.
Kixie fits sales teams who need to increase calling volume and close more deals. This sales engagement platform combines phone system functionality with automation features that save time on repetitive tasks while improving contact rates.
Kixie serves professionals across industries including SaaS companies, financial services, insurance agencies, and B2B organizations that rely on phone-based sales and customer engagement.
Kixie gets positive feedback from users who appreciate its CRM integrations and productivity features like power dialing and call recordings. The platform helps teams save time and increase call volume. Customer support and onboarding get praise, and users mention that the pricing is competitive compared to competitors like RingCentral—often 30-40% less expensive for similar features. Features like voicemail drops and SMS automation are frequently mentioned as time-savers for outreach.
Call quality problems and dropped calls happen occasionally. Integration setup can be buggy at first, especially with custom CRMs. The reporting features are limited compared to enterprise-level tools. The mobile app is clunky and doesn't have full desktop functionality. Some users have reported SMS compliance issues that caused problems with their campaigns.
Kixie connects directly with Salesforce through a native integration. Once you set it up, you can click to call any contact or lead directly from Salesforce records. All calls, texts, and voicemails are automatically logged to the corresponding Salesforce record, so you don't need to enter data manually. The integration is two-way, meaning your contact information stays synced between both systems. You can also use Kixie's browser extension to call Salesforce contacts from any web page.
Does Kixie support international calling?Yes, but it costs extra. The Professional and Team plans include unlimited calling to the US and Canada. For calls to other countries, you'll need to pay additional fees based on the destination. The pricing varies by country, so you should check with Kixie about specific rates for the countries you need to call. Enterprise plans can include custom international calling packages.
How reliable is the power dialer for high-volume calling?The power dialer saves time by automatically dialing multiple lines and connecting you only when someone answers. The Team Plan lets you dial up to 10 lines at once. Some users have mentioned occasional call quality issues and dropped calls, so your experience may depend on your internet connection and call volume. The system includes features like Smart Connect that help filter out voicemails and busy signals.
What are the pricing tiers and any hidden fees?Kixie has four main pricing tiers: Integrated at $35/month, Professional at $65/month, Team at $95/month, and Enterprise with custom pricing. The main differences are in dialing capabilities and advanced features. Professional and Team plans include unlimited US and Canada calling, while international calls cost extra. Watch out for potential additional costs like international calling fees, certain add-on features, and custom integrations. There's a 7-day free trial with no credit card required so you can test it first.
Can I use Kixie without a full sales team setup?Yes, Kixie works fine for individual users or very small teams. You can start with the Integrated Plan at $35/month which includes basic calling, texting, and CRM integration features. You don't need to set up complex team structures or routing rules if you're working solo. The platform is designed to scale, so you can start small and add users or upgrade to higher tiers as your team grows. The setup process is straightforward and most people get it running in a few hours.



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