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Eesel

Eesel - AI Features, Pricing & Use Cases

Eesel is a cutting-edge AI chatbot platform that provides instant, automated responses to questions across all your company's apps. It serves as the central hub for knowledge, trained to answer based on your internal documents, be it Google Docs, Confluence, Notion, Sharepoint or more, all while remaining private and secure by design, with robust encryption in transit and rest. Eesel's setup is simple - in just a matter of minutes, it can be integrated with popular team communication tools such as Slack, Microsoft Teams as well as on your company website or help desks like Zendesk or Intercom.

With highly customizable branding options, Eesel can seamlessly blend into your company’s ecosystem to enhance customer engagement. Furthermore, it supports over 80 languages making it globally versatile. The power of Eesel also extends to its application as a training tool, where it functions as a knowledge repository. It learns from previously submitted questionnaires and can even automatically draft responses or handle Tier 1 support tickets, boosting efficiency and reducing time spent on manual tasks.

Trusted by more than 2,000+ world-class companies, Eesel is a highly rated solution for streamlining customer service and internal support services, providing instant answers, everywhere. Available on a variety of pricing plans, this platform offers flexible choices that cater to various business needs. Its enterprise solution is also noteworthy, providing advanced features like audit logs and an on-premise offering.

With Eesel, expect to transform the way your business answers questions, externally and internally, increasing efficiency and enhancing customer satisfaction.

Features

    • Integration: Tool that pulls information via AI from different internal resources, including Google Docs, Confluence, Notion, and Sharepoint.
    • Cross-platform Availability: A dedicated AI that can be added to Slack or Teams for internal use or to the website as a chat widget for customer support. It can also be integrated with Intercom, Zendesk, or help desks and can draft responses or handle Tier 1 tickets.
    • Customizable interface: The chatbot can automatically engagd answer questions on any platform and can be personalized to match your company's branding and communication style. It can also be shared or embedded on a website to help customers directly.
    • Secure and Powerfully Designed: The platform ensures that only your dedicated AI has access to your company's knowledge. Data is encrypted at rest and transit, and stored in a SOC2 app.
    • Multi-language Supported: The platform facilitates queries and provides answers in over 80 languages.
    • Company Trusted: Used and trusted by over 2,000 customers for its reliable performance.
    • Easy Setup: The platform can be easily set up in about two minutes and the AI trained to handle your company's knowledge.
    • Enterprise Ready: The platform is prepared to provide on-premise, audit logs, and more for businesses.
    • Streamlined User Experience: The platform aids in streamlining security questionnaires and can be trained on previously submitted ones.

    Pricing

    • Starter Plan ($49 per month): This plan includes 200 AI replies per month, ability to train on unlimited public or internal pages, sharing a link to a chat or embed it in a website, and customizing branding. Cost is $49 per month, or $99 per month for each additional 500 AI replies. Available for a free trial for 7 days with no credit card required.
    • Team Plan ($299 per month): This is the most popular plan, which includes 1500 AI replies per month, chat via link or embed, capability to train on unlimited public or internal pages, customizing branding, chat in Slack or Microsoft Teams, help desk integrations like Intercom or Zendesk, along with premium support. Cost is $299 per month or $99 per month for each additional 500 AI replies. Available for a free trial for 7 days with no credit card required.
    • Custom Plan: This plan is customizable to cater exact business needs. It includes all features in all plans such as on premise offering, EU data residency, advanced reporting, and automatically crawls your Confluence or other apps along with advanced customizations. Pricing for this plan depends on the company's specific requirements.
    Last Updated
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    July 5, 2024 17:07

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