Eesel is a chatbot platform designed to help users automate customer information support services. The user interface is simple and straightforward, accessible via your company's internal applications like Slack, Microsoft Teams or as a website widget. The tool offers an integration feature, allowing you to connect with a wide range of applications including Confluence pages, Jira issues, Notion Pages and Google Docs.

It allows users to create a customised chatbot that gathers knowledge from various company documents and resources. This chatbot, or 'oracle', can then answer any internal or external questions instantly. The platform also integrates with popular communication tools such as Slack and Microsoft Teams.

The platform is designed to provide automated information support to both internal teams and external customers. Its chat feature not only provides instant answers but also increases efficiency within the team by reducing the manual burden on support staff.


  • Knowledge Integration: Allows the chatbot to pull information from a variety of company resources
  • Cross-platform Availability: Chatbot can be added to internal Slack or Teams for internal use or to a website as a chat widget for customer support
  • Customizable interface: Apart from answering queries instantly, the chatbot can be customized according to the user's needs


  • Free Plan: This plan allows users to experience the basic features of the platform free of charge
  • Startup Plan ($49 per month): This plan is designed for startups that need to automate their support services
  • Business Plan ($149 per month): This is the most popular plan, designed to supercharge internal teams. Additional charges may apply for user-specific customization.
  • Custom Plan: Pricing for this plan depends on the company's specific requirements but guarantees setup exactly based on the client's specifications.

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