JustCall Review 2026 - Features, Pricing & Deals

JustCall is an AI-powered business communication platform that combines voice, SMS, and WhatsApp capabilities into one unified system. The platform helps teams manage customer interactions across multiple channels while providing AI-driven insights to improve communication quality.

The system offers AI voice agents that answer calls 24/7, qualify leads, book meetings, and handle FAQs without human intervention. Teams can also use automated dialers for high-volume outbound campaigns, set up interactive voice menus, and use smart routing to direct calls. For sales teams, JustCall includes auto, predictive, and power dialers along with real-time AI coaching to boost productivity.

With integration support for over 100 business tools, including popular CRM and helpdesk systems like Salesforce and HubSpot, JustCall fits naturally into existing workflows. The platform syncs call logs, recordings, and transcripts directly to customer records, eliminating manual data entry.

Plans start at $19 per month, and while there's no free version, new users can test the platform through a trial period. The service includes basic features like call recording and voicemail management, with more advanced AI capabilities available in higher-tier plans.

Over 6,000 businesses currently use JustCall to automate their communication processes. The platform offers both mobile and desktop apps, allowing teams to turn their devices into business phone lines while maintaining professional standards.

• AI Voice Agent: Answers calls 24/7, qualifies leads, books meetings, handles FAQs, and routes calls automatically without human intervention.
• AI-Powered Dialers: Automate calling processes with auto, predictive, and power dialers for high-volume outbound campaigns, reducing manual effort and increasing contact rates.
• AI Call Analytics: Analyze customer sentiment, emotions, and keywords in real-time, with automated scoring and coaching to improve team performance.
• Call Management: Route calls intelligently with IVR, manage queues, monitor live conversations, record interactions, generate transcripts, and provide agent assist during calls.
• SMS Automation: Send SMS, MMS, and WhatsApp messages with automated workflows, bulk messaging, and integrations with HubSpot, Slack, and Zapier.
• CRM Integrations: Connect with over 100 CRM and business platforms like Salesforce and HubSpot, automatically logging calls, notes, and transcripts to customer records.
• Multi-Device Access: Access communication tools across web, mobile, and desktop platforms with cloud-based technology that works from anywhere.

• Essentials Plan starts at $19 per user monthly (annual billing) or $29 per user monthly, offering 500 outbound and 1,000 inbound minutes, basic call and SMS features, voicemail, call forwarding, and a free local number.
• Team Plan priced at $29 per user monthly (annual billing), adds AI features with 60-minute transcription cap, toll-free numbers, and expanded integrations.
• Pro Plan costs $49 per user monthly (annual billing), includes sales tools, increased transcription minutes (120 minutes per user), and advanced features.
• Business and Business Plus Plans offer custom enterprise pricing, requiring a minimum of 10 users, with full AI tools, SSO, SLA, and custom integrations.
• Additional costs include $0.0138 per minute for extra outbound calls, $0.0086 per inbound SMS, $0.008625 per outbound SMS, $0.0027 per unanswered call, and $0.025 per minute for transcription beyond plan limits.

JustCall offers local phone numbers in more than 70 countries worldwide. This global reach helps businesses establish a local presence in different markets without needing physical offices. Popular countries include the US, Canada, UK, Australia, and many European and Asian nations. You can also get toll-free numbers in the US, UK, and Canada to provide a national presence for your customers.

JustCall's AI voice agent answers calls 24/7, handling inbound conversations without human involvement. It can qualify leads by asking screening questions, book meetings directly into your calendar, answer frequently asked questions, and route calls to the right team members when needed. The AI generates transcripts and summaries of each conversation and syncs the data to your CRM automatically. This means you can cover after-hours calls, handle high call volumes, and capture leads even when your team isn't available.

Yes! JustCall works with over 100 different CRM, helpdesk, and business tools. Popular integrations include Salesforce, HubSpot, Zoho, Pipedrive, Zendesk, and many more. The integration syncs your call logs, recordings, transcripts, and text messages directly to your customer records. This means your team won't need to manually enter call details or switch between systems, saving time and reducing errors in your customer data.

If you go over your plan's limits, JustCall will charge you for the extra usage rather than cutting off your service. For outbound calls (local or toll-free), you'll pay about $0.0138 per extra minute. For SMS, additional outbound messages cost around $0.008625 per segment, while inbound messages cost $0.0086 each. Unanswered calls have a smaller fee of $0.0027 per call. These rates may vary slightly depending on your specific plan and region, but JustCall won't leave you hanging when you need to communicate with customers.

JustCall offers three types of automated dialers for outbound campaigns. Auto dialers call through a list one number at a time, moving to the next when a call ends. Power dialers dial multiple numbers simultaneously and connect agents only when someone answers, eliminating time spent on busy signals and voicemails. Predictive dialers use algorithms to predict when agents will be available and dial accordingly, maximizing talk time by having the next connected call ready when an agent finishes. Each works best for different team sizes and campaign types.