FreshBooks is a cloud-based accounting and invoicing software that caters to small businesses, freelancers, and independent contractors. The platform combines financial management tools with user-friendly features to help businesses handle their day-to-day accounting needs.
At its core, the software offers customizable invoicing, expense tracking, and time management capabilities. Users can create invoices, track billable hours, and manage project expenses. The platform also includes accounting features like bank reconciliation, financial reporting, payroll, and inventory tracking.
The software comes in several pricing tiers starting at $23 per month for the Lite plan, which includes basic features for up to 5 billable clients. More plans are available for businesses that need additional capabilities like automated payment reminders or unlimited client billing.
Founded in 2003, FreshBooks has grown from a simple invoicing tool to include features like client portals, proposals with e-signatures, project management, and payment processing. The platform connects with over 100 business apps and provides mobile access through iOS and Android devices.
FreshBooks works for small business owners, freelancers, and service professionals who need accounting software without the complexity of traditional financial systems. Users appreciate how it simplifies invoicing, expense tracking, and financial management while providing professional-looking documents that improve client relationships.
This accounting solution is popular among consultants, graphic designers, web developers, photographers, and other professional service providers who need to manage both their time and finances.
FreshBooks gets praise for its intuitive interface and strong invoicing and time tracking features. Users appreciate the customer support, automated billing and payment capabilities, and the mobile app. The reporting and dashboard features also receive positive feedback for helping small businesses manage their finances.
Pricing is expensive compared to competitors like QuickBooks and Xero. Reports have limited customization options. Inventory tracking features are absent. The software has occasional bugs and slow performance. Some third-party app integrations don't work properly. Customer support response times can be slow despite the generally positive support experiences.
FreshBooks offers three main plans with different features. The Lite plan ($23/month) includes unlimited invoices and estimates, expense tracking, time tracking, and payment processing, but limits you to 5 billable clients. The Plus plan ($43/month) adds automated recurring invoices, additional automation features, and increases your client limit to 50. The Premium plan ($70/month) includes all Plus features with unlimited clients and adds project profitability tracking, client retainers, and automatic bill capture.
Can I accept credit card payments through FreshBooks?Yes! All FreshBooks plans let you accept credit card and ACH payments directly through your invoices. This helps you get paid faster since clients can click a button and pay you right away. FreshBooks charges a small processing fee per transaction (around 2.9% + 30¢ for credit cards). New users can get up to $250 back on payment fees for the first 60 days. If you upgrade to their Select plan, you'll get lower transaction rates.
How does the time tracking feature work?FreshBooks time tracking lets you log hours in several ways. You can use the built-in timer to track work as you do it, or manually enter hours later. The mobile app includes the timer feature too, so you can track time on the go. You can mark time as billable, add notes about what you worked on, and then add those hours directly to client invoices. Team members can track their time too if you add them to your account.
Is there a mobile app for FreshBooks?Yes, FreshBooks has a free mobile app for both iOS and Android devices. The app lets you create and send invoices, capture receipt photos, track time, view client information, and check your business dashboard while away from your computer. Most users find it convenient and reliable for basic tasks, though some advanced features work better on the desktop version. The app receives regular updates to improve functionality and fix bugs.
Is FreshBooks better than QuickBooks for freelancers?FreshBooks and QuickBooks are both popular choices for freelancers, but they serve slightly different needs. FreshBooks is known for its simpler, more intuitive interface and is particularly strong for service-based freelancers who need invoicing and time tracking. QuickBooks offers more advanced accounting features and is better for businesses with complex inventory or manufacturing needs. FreshBooks tends to be easier to learn but can be more expensive at certain tiers. The best choice depends on your specific business needs and whether you prioritize ease of use or advanced accounting capabilities.



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