CustomGPT.ai Review 2026 - Features, Pricing & Deals

CustomGPT.ai helps businesses create AI models trained on their own data. The platform uses large language models to power AI chatbots that can handle everything from customer service to content creation.

Users train their AI models with company data, so responses stay accurate and on-brand. The platform works with websites, help desks, and over 1,400 document formats. It integrates with 100+ platforms like Google Drive, HubSpot, and Shopify. Its OCR capabilities can even process text from images and videos.

The tool offers a no-code approach—businesses set up and customize chatbots using natural language, then deploy them on websites or internal systems. The platform includes anti-hallucination technology to prevent false information and maintains GDPR compliance and SOC 2 Type 2 certification for data security. It supports 92+ languages.

Pricing starts at $99 monthly for the Standard plan, with Premium and Enterprise options for larger organizations. A 7-day free trial requires no credit card.

• Customizable AI Models: Tailor AI responses to fit specific industry needs and user interactions, ensuring outputs match your business requirements.
• Anti-Hallucination Technology: Provide responses based solely on business data with citation-backed answers, preventing the AI from making things up.
• Comprehensive Data Ingestion: Process websites, helpdesks, knowledge bases, multimedia content, and over 1400 document formats with OCR capabilities, plus 100+ integrations with platforms like Google Drive, HubSpot, and Shopify.
• No-Code Deployment: Customize and deploy chatbots without coding skills, with integration options for external websites and internal employee platforms, plus API access for custom implementations.
• Advanced Security Compliance: Maintain GDPR standards, use SSL and 256-bit AES encryption, and offer SOC 2 Type 2 Certification with PII anonymization for data protection.
• Multilingual and Scalable Solution: Support 92+ languages and accommodate growing knowledge bases, facilitating global customer engagement and business expansion.
• Automatic Updates and Analytics: Stay current with the latest OpenAI models through automatic updates and change data capture, with detailed insights into chatbot interactions for data-driven improvements.

• CustomGPT.ai offers a 7-day free trial to test its features with no credit card required.
• Standard Plan costs $99/month or $89/month with annual billing, supporting 10 custom chatbots with 5,000 items per chatbot, 60 million words content, 1,000 GPT-4 queries per month, 3 team members, basic analytics, OpenAI API, helpdesk support, and monetization options.
• Premium Plan is priced at $499/month or $449/month with annual billing, offering 100 custom chatbots with 20,000 items per chatbot, 300 million words stored, 5,000 GPT-4 queries per month, 5 team members, removal of CustomGPT.ai branding, PII removal, OCR, sitemap auto-sync, explore analytics, and prioritized indexing.
• Enterprise Plan provides custom pricing with scalable solutions, advanced security, custom integrations, and dedicated support for large organizations.
• Accepts all major credit and debit cards through Stripe, excluding PayPal and prepaid cards.

CustomGPT.ai stands out for its accuracy. Its anti-hallucination technology helps chatbots stick to facts from your business data instead of making things up. In benchmark tests, CustomGPT.ai scored 4.4 out of 5 for answer quality, beating OpenAI's score of 3.5. The system also provides citations from your data sources, so users can trust the information they're getting.

Yes. CustomGPT.ai was built for people who don't code. You can set up and deploy chatbots using the simple interface without writing a single line of code. You'll define your bot's personality using plain language, upload your business data, and the system handles the rest. While there's a small learning curve to get started, most users find it much easier than programming a solution from scratch.

CustomGPT.ai works with almost any business data you have. You can upload content from websites, knowledge bases, help desks, and over 1,400 document formats. It even processes YouTube videos, podcasts, and audio files. The system includes OCR technology that can pull text from images, scans, and faxes. You can also connect through 100+ integrations with platforms like Google Drive, HubSpot, and Shopify.

CustomGPT.ai takes security seriously. Your data is encrypted during transfer with SSL and at rest with 256-bit AES encryption. The platform follows GDPR rules for data privacy, and has SOC 2 Type 2 certification for security. The Premium plan includes PII anonymization to protect sensitive personal information. Your business information stays protected, and the system is designed to keep sensitive data from leaking to unauthorized users.

Most users can launch their first chatbot within a day or two. The no-code approach means you won't get stuck writing complicated programs. After signing up, you'll upload your data, customize your bot's personality, and choose deployment options. The system indexes your information quickly, and you can test your bot before making it live. There's a 7-day free trial with no credit card required, so you can see how it works before committing to a plan.