
Campaigner is an email marketing automation platform that helps businesses create and optimize email and SMS campaigns. Since 1999, it has provided tools for automating workflows, personalizing messages, and tracking campaign performance.
The platform combines email and SMS marketing with visual workflow automation, A/B testing, and detailed analytics. Users can build campaigns using a drag-and-drop editor with over 900 responsive templates, or create custom designs from scratch. The automation builder uses behavioral triggers, conditional logic, and multi-step sequences to deliver targeted messages based on customer actions.
For e-commerce businesses, Campaigner integrates with platforms like Shopify and Magento. It includes abandoned cart emails, purchase tracking, revenue reporting, and customer segmentation based on buying behavior. The platform also offers AI-powered subject line generation and dynamic content personalization to improve engagement rates.
Plans start at $14 per month for the Essentials tier, with pricing scaling based on contact count and feature needs. There's no free version, but a 30-day trial lets you test the platform before committing.
Campaigner works well for mid-market businesses and e-commerce companies that need sophisticated email automation without enterprise-level costs. The platform handles complex workflows and segmentation while remaining accessible for teams without deep technical expertise.
Campaigner is used across retail, e-commerce, professional services, finance, and legal sectors where personalized customer communication and automation drive results.
Campaigner gets praise for its customer service and technical support, with many users reporting quick and reliable help when they need it. The drag-and-drop editor is frequently mentioned as helpful and easy to use, and people appreciate the automation features, segmentation tools, and email deliverability. Users also like the ability to duplicate previous campaigns and the built-in Google Analytics tracking. The platform is noted for being CASL compliant and offering flexible campaign designs.
Account locking issues frustrate users, with some reporting their accounts get locked and support is slow to respond. The stock templates are poor—you need custom HTML skills to make emails look good. No free version limits access for smaller businesses. The platform isn't as intuitive as advertised. Users report a frustrating learning curve, technical glitches where features don't work properly, and constant formatting and spacing issues in campaigns. Several mention high costs compared to competitors and problems with billing being locked in even when the service isn't meeting expectations.
Campaigner doesn't offer a permanently free version, but they do provide a 30-day free trial so you can test out their features before committing. This trial gives you full access to the platform's capabilities including email editors, automation tools, and reporting. After your trial ends, you'll need to select one of their paid plans to continue using the service.
How easy is Campaigner to use if I'm new to email marketing?Campaigner offers a drag-and-drop email editor, over 900 ready-to-use templates, and a visual workflow builder that makes basic campaign creation fairly straightforward. Many users can create their first campaign within hours of signing up. That said, some people report a learning curve with frustrating quirks, and the stock templates aren't always great without custom HTML skills. The automation features like conditional workflows and behavioral triggers will take time to master, though customer support can help you through the process.
What makes Campaigner different from other email marketing tools?Campaigner focuses on sophisticated automation for mid-market businesses that don't need full enterprise platforms. The visual workflow builder supports behavioral triggers, conditional logic, and multi-channel sequences combining email and SMS. The Reputation Defender feature helps maintain clean email lists and improve deliverability. For e-commerce, it offers abandoned cart emails, revenue tracking, and purchase behavior analytics. The platform has been around since 1999, so it's a mature service with deep automation capabilities that go beyond basic email blasts.
Can I send SMS messages through Campaigner too?Yes, Campaigner includes SMS marketing in most plans. You get 1,000 SMS sends included with the Essential plan and above. You can create text message campaigns, set up automated SMS sequences, and combine email and SMS in the same workflow automation. This multi-channel approach lets you reach customers through both channels based on their behavior and preferences.
How does Campaigner handle email deliverability?Campaigner takes email deliverability seriously with several built-in features. Their Reputation Defender tool checks your email lists for spam traps and invalid addresses before you send. The platform maintains relationships with internet service providers to help your emails reach inboxes rather than spam folders. You get detailed reporting on bounces, opens, and click-through rates so you can monitor and improve deliverability over time. Users generally report good deliverability rates, and the platform includes CASL compliance features for regulated industries.



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