Chatfuel is a messaging platform designed to help users manage their business communication across multiple channels including Facebook, WhatsApp, Instagram, and Websites. The interface is user-friendly and offers a multitude of options for users to customize their messaging experience.

Key Features include conversation tracking metrics in real-time, integration of data from stores, CRM, or CDP with the Chatfuel API, audience segmentation based on behavior and preferences, and testing of different message variations for optimization.

This tool is ideal for e-commerce business owners hoping to boost their sales and revenue by enhancing customer engagement, improving customer service, increasing lead generation, and up-selling and cross-selling products. What sets Chatfuel apart is its robust reliability, offering 99.99% uptime, and real-time support team availability.

The platform also integrates seamlessly with popular tools such as WordPress and various Customer Relation Management systems.


  • Multichannel Messaging: Allows users to manage their business communication across Facebook, WhatsApp, Instagram, and Websites.
  • Real-time Analytics: Allows users to track and analyze metrics in real-time.
  • Integration with CRM: Helps streamline the messaging process by instantly identifying and tracking user behavior.
  • Message Testing: Allows users to test different text, images, call-to-actions, and more to find the most effective ones.


  • Pro Plan ($15/month): Provides advanced features, designed for professionals which includes additional conversations and priority support.
  • Premium Plan ($99/month): Designed for larger businesses, includes everything in the Pro plan plus a higher conversation limit and dedicated support.
  • Enterprise Plan (Custom pricing): Tailored to specific business needs, includes everything in the Premium plan plus a custom conversation limit and dedicated account manager.

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