
Homebase streamlines workforce management for small to medium-sized businesses with tools for scheduling, time tracking, payroll, and team communication. The platform brings these essential functions together in one interface.
At its core, the software simplifies daily operations with drag-and-drop scheduling, automated timesheets, and integrated payroll processing. Managers can create schedules quickly, while employees can clock in and out, swap shifts, and receive updates through the mobile app. The platform also includes tools for hiring, onboarding, and maintaining HR compliance.
Business owners can start with a free basic plan that includes scheduling and time tracking for up to 20 employees at one location. Paid tiers unlock hiring tools, labor cost controls, and HR resources. The platform works for retail, restaurants, and service businesses.
Through its mobile and desktop interfaces, Homebase connects with popular business tools like QuickBooks and Square. This integration creates a workflow for both managers and staff, whether they're in the office or on the go.
Homebase is ideal for small business owners and managers who want to simplify workforce management and save time on daily operations. The platform brings together scheduling, time tracking, payroll, and team communication in one system.
The platform works for local businesses like cafes, boutiques, salons, fitness studios, and other small to medium enterprises with hourly workers and multiple shifts.
Homebase has earned solid ratings across major review platforms, with users particularly praising the mobile app (4.5/5) and ease of scheduling. The platform scores well on G2 (4.4/5) and Capterra (4.6/5), with an overall customer rating of 4.2/5. Users find the scheduling and time tracking features easy to use, and the chat and payroll functions both get 4/5 ratings from those who've tried them.
Customer service gets a low 2.5/5 rating, with users frustrated by slow or unhelpful responses. Time tracking (3/5) and time-off management (3/5) have reported issues, along with glitches from poorly implemented updates. The interface (3.5/5), reporting (3.5/5), and integrations (3.5/5) all get middling scores. Trustpilot reviews sit at 3.7/5, which is lower than other platforms.
The free plan covers basic needs like scheduling and time tracking for one location with up to 20 employees. Paid plans unlock more advanced features such as unlimited employees, advanced scheduling tools, hiring features, PTO tracking, and HR compliance tools. The key difference is how much control and automation you get. Most small businesses start with the free plan and upgrade as they grow and need more tools to manage their team.
How does Homebase handle employee time tracking?Homebase offers several ways for employees to clock in and out. They can use a tablet or computer at your business location, or the mobile app which has GPS tracking to verify they're on-site. The system tracks regular hours, breaks, and overtime automatically. Managers can review and approve timesheets before running payroll. The system will also flag issues like missed breaks or early clock-ins so you can address them right away.
Can employees manage their own schedules with Homebase?Yes, employees have quite a bit of control over their schedules. They can set their availability preferences, request time off, and even swap shifts with coworkers directly through the app. When shift swaps happen, managers get notified and can approve or deny the changes. Employees also get reminders about upcoming shifts and instant notifications when the schedule changes. This self-service approach saves managers tons of time on schedule management.
How does Homebase work with other business tools I already use?Homebase connects with many popular business tools. It works with point-of-sale systems like Square, Clover, and Toast to import sales data for labor forecasting. For payroll, it integrates with QuickBooks, Gusto, and other providers so your timesheet data flows directly into your payroll system. You can also add on Homebase's own payroll service if you want everything in one place. These connections help cut down on double-entry and reduce mistakes.
What happens if my internet goes down? Can employees still clock in?If your internet connection drops, employees can still clock in and out using the Homebase mobile app on their phones. The app works offline and will sync the data once connection is restored. For businesses that don't allow phones on the floor, Homebase's tablet app has an offline mode that stores clock-ins locally until internet service returns. This backup system ensures you don't lose any time tracking data during outages.



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