Survicate
Best Deal
Get a 10-day free trial of the best plan - no credit card required
Survicate Review 2026 - Features, Pricing & Deals
Survicate helps businesses collect and analyze customer feedback through customizable surveys across multiple channels. The platform enables companies to create targeted questionnaires for websites, mobile apps, email campaigns, and in-product experiences while gathering insights about their audience.
The tool offers over 150 ready-to-use templates and a straightforward drag-and-drop interface that makes survey creation simple, even for beginners. Users can also get AI-assisted suggestions during survey creation. Distribution happens through multiple channels, including email, website embeds, mobile applications, and directly within products. The platform's targeting capabilities allow businesses to show surveys to specific user segments based on behavior or triggered events at key moments in their journey.
Integration options are extensive, with one-click connections to popular tools like HubSpot, Salesforce, Google Sheets, and Mailchimp. This allows companies to incorporate feedback data into their existing workflows and systems. The analytics dashboard presents survey results through AI-powered analysis, including sentiment detection, automated categorization, and an Insights Hub that helps teams quickly understand and act on customer responses.
Pricing starts with a free plan offering 25 responses per month, while paid options begin at $79 per month. Each tier offers increasing response limits and additional features to match different business requirements. For larger organizations, custom enterprise solutions are available with HIPAA compliance and dedicated support.
Who is Survicate for?
Survicate is ideal for customer experience professionals, marketing teams, and product managers who need to gather customer feedback without complex technical setup. The platform's intuitive interface and survey options help businesses make data-driven decisions quickly while integrating with their existing tools.
- Small business owners who want to understand customer needs without investing in expensive research tools or hiring specialists
- Marketing teams looking to measure campaign effectiveness, conduct market research, and gather insights to improve targeting and messaging
- Product teams that need continuous user feedback to guide feature development and prioritize improvements
- Customer support teams who want to track satisfaction metrics like CSAT and CES and identify potential issues before they affect retention
- UX researchers seeking to collect user experience data and website usability insights through multiple touchpoints with minimal friction
- E-commerce professionals aiming to understand shopping behavior and optimize conversion rates
- HR teams looking to gather employee feedback and measure engagement across the organization
From SaaS startups to established retail brands and enterprises requiring HIPAA compliance, Survicate serves organizations that value customer input as a cornerstone of their growth strategy.
Online Reviews (Last 6 Months Summarised)
Users praise Survicate for its easy setup and smooth integrations with tools like HubSpot and Intercom. The variety of survey templates for NPS, CSAT, and feedback collection gets consistent positive mentions, along with real-time analytics that make it simple to spot trends and respond to customer input. The customer support team receives high marks for quick response times and helpfulness. Several users note that the platform helps improve customer retention through well-timed, targeted surveys.
Pricing jumps quickly for larger teams or high survey volumes. Survey design customization is limited compared to competitors like Typeform. The targeting logic for survey triggers has bugs that cause surveys to fire at the wrong times. Reporting features lack advanced segmentation that enterprise users expect. The mobile app is basic and clunky compared to the web version.
Features
- AI-Powered Survey Creation: Build custom surveys quickly using a drag-and-drop creator with AI-assisted suggestions, over 150 professional templates, and a question library that supports personalized question flows.
- Multi-Channel Survey Distribution: Collect feedback across email, websites, mobile apps, and in-product experiences with automated distribution triggered by user behavior or events.
- Advanced User Targeting: Target specific user groups based on their journey, behavior, and attributes to maximize survey relevance and response rates.
- Extensive Tool Integrations: Connect with over 80 popular platforms like HubSpot, Salesforce, Google Sheets, and Slack through one-click native integrations and API support.
- AI-Driven Feedback Analysis: Use AI-powered sentiment analysis, automated categorization, Research Assistant, and customizable dashboards to quickly understand customer feedback and make data-informed decisions.
- Customer Experience Metrics: Track NPS, CSAT, and CES scores through dedicated survey types with built-in benchmarking and visualization in the Insights Hub.
- Flexible Pricing Options: Choose from free to enterprise plans with scalable response limits, accommodating businesses of all sizes and budgets, with HIPAA compliance available for regulated industries.
Pricing
- Free Plan offers up to 25 responses per month with 1 active survey, AI survey creator, 300+ templates, survey logic, basic CRM integrations, and 30-day data retention.
- Starter Plan costs $79 per month and provides 500 monthly survey responses, 2 active surveys, NPS surveys, conditions, and CRM/email integrations.
- Business Plan priced at $119 per month offers 5,000+ monthly responses, removes Survicate branding, includes AI text response analysis, advanced survey targeting, and 10 team seats.
- Scale Plan at $299 per month delivers 2,500 monthly survey responses, data export API, webhooks, BigQuery integration, multilingual surveys, and 15 team seats.
- Pro Plan available at $299 per month with Salesforce, Marketo, and Pardot integrations, dedicated CSM, priority support, SAML SSO, custom legal agreements, and HIPAA compliance.
- Enterprise Plan at $499 per month with custom response pool, all feedback channels, branded experience, multi-survey dashboards, dedicated success manager, white-glove onboarding, HIPAA compliance, and custom agreements.
- 10-day free trial of the best plan available without requiring a credit card.
- Educational institutions and non-profits can receive a 25% discount on yearly plans when contacting Survicate's sales team.
- Payment options include major credit cards (Visa, Mastercard, Discover, American Express), PayPal, and bank transfers for annual payments.
Frequently Asked Questions
Survicate offers multiple distribution channels to reach your audience wherever they are. You can send surveys through email, share them via direct links, embed them on your website, display them in your product, or run them in your mobile apps. The platform supports automated distribution triggered by user behavior or specific events. This flexibility lets you collect feedback at different touchpoints in the customer journey without disrupting the user experience.
How many survey responses can I collect with Survicate?The number of survey responses you can collect depends on your plan. The Free plan includes 25 responses per month with 1 active survey. The Starter plan offers 500 responses per month, while the Business plan provides 5,000+ responses. Scale and Pro plans offer 2,500 responses monthly with advanced features. If you need more responses, the Enterprise plan offers custom response pools based on your specific needs.
Can I integrate Survicate with my existing tools?Yes! Survicate connects with over 80 popular tools and platforms through one-click integrations. You'll find native integrations with systems like HubSpot, Salesforce, Mailchimp, Slack, Google Sheets, Marketo, and Pardot. For other tools, you can use Survicate's data export API, webhooks, or BigQuery integration to create custom connections. These integrations help you centralize feedback data and connect it with your existing workflow.
What kind of AI features does Survicate offer?Survicate includes several AI-powered features to make survey creation and analysis easier. The AI survey creator helps you build surveys with smart suggestions. For analysis, you get sentiment analysis that detects emotional tone in responses, automated categorization that groups feedback into themes, and a Research Assistant that helps you understand patterns in your data. AI also suggests follow-up questions based on responses to help you dig deeper into customer feedback.
Is Survicate suitable for regulated industries like healthcare?Yes, Survicate offers HIPAA compliance for organizations in regulated industries. This feature is available on the Pro and Enterprise plans, which also include custom legal agreements, SAML SSO for secure access, and dedicated customer success management. If you handle sensitive data and need to meet compliance requirements, you'll want to choose one of these higher-tier plans.
