
Extensiv 3PL Warehouse Manager is a warehouse management system that helps third-party logistics providers and brands manage their operations. It combines warehouse management, inventory control, and order fulfillment into one cloud-based platform.
The software connects with ecommerce platforms like Shopify and WooCommerce through Extensiv Integration Manager, with real-time inventory tracking and automated order processing. Users can manage warehouse operations through mobile devices.
Key features include batch, lot, and serial number tracking, order management automation, carrier rate shopping through the Small Parcel Suite, and customer portals for visibility. The platform supports multi-client, multi-warehouse operations with analytics and reporting tools.
Extensiv offers several pricing tiers, with their 3PL Plan starting at $99 per month. This includes basic integration options, while additional connections can be added for extra fees. The software can scale alongside growing businesses, allowing users to add features as needed.
The company has helped warehouse operators streamline their processes and improve accuracy. Their tools work well for businesses managing multiple sales channels or those looking to automate warehouse operations.
Extensiv 3PL Warehouse Manager is for warehouse operators and logistics professionals managing complex fulfillment operations while connecting multiple sales channels.
This tool is commonly adopted by retail fulfillment centers, ecommerce brands, and distribution companies.
Extensiv 3PL Warehouse Manager gets praise from users for its inventory visibility and real-time tracking across multiple warehouses. The platform's integration capabilities with WMS, ERP, and ecommerce platforms like Shopify are a strong point. Many users appreciate the user-friendly interface, which reduces training time for warehouse staff. Customer support is generally considered reliable with quick issue resolution, and the system's scalability makes it appealing for growing 3PL operations.
The cost is high for smaller 3PL businesses. Users report occasional glitches in reporting and analytics features. There's a steep learning curve for advanced customizations, and some experience slow performance during peak order volumes. The mobile app has limited functionality compared to the desktop version, which frustrates warehouse staff who need full features on the go.
Extensiv works with most popular ecommerce platforms and marketplaces through its Extensiv Integration Manager. It connects with Shopify, WooCommerce, Magento, eBay, Walmart, and many others via API integrations. You don't need coding skills to set up these connections, as they offer pre-built integrations. Standard integrations start at $15 per month, while premium ones cost $30 monthly. EDI order sources are also available at $79 monthly if you need to connect with larger retailers or suppliers. The platform also integrates with ERPs for automated data exchange.
How does Extensiv help 3PL companies with billing?Extensiv 3PL Warehouse Manager automates your billing process. It tracks billable activities as they happen in your warehouse and creates accurate invoices based on your rates. This saves you time by cutting out manual billing work and helps you capture all billable events so you don't miss out on revenue. Your customers also get clear, detailed invoices that show exactly what they're paying for, which cuts down on billing disputes.
Can I manage my warehouse from a mobile device?Yes! Extensiv offers mobile-first warehouse management that works on tablets and smartphones. Your team can handle picking, packing, shipping, and inventory counts while moving around the warehouse instead of being tied to desktop computers. This mobility boosts efficiency since workers can scan barcodes, update inventory, and process orders right from the warehouse floor. The mobile interface is user-friendly and doesn't require extensive training, though some users note that the mobile app has more limited functionality compared to the desktop version.
What kind of support does Extensiv offer?Extensiv provides two support options. The free Standard Support includes unlimited ticket support with 24-hour response times on weekdays, unlimited email support (for one email address), and access to their knowledge base. If you need faster help, their Premium Support costs $1,199 annually and gives you phone support, higher priority tickets, and faster 4-hour ticket response times. Note that Premium Support is only available for warehouse management system users. New customers can also add onboarding support for $169, which includes setup calls to help you get started.
How does Extensiv handle inventory tracking?Extensiv gives you real-time inventory visibility across all your locations and sales channels. The system tracks batch, lot, and serial numbers with complete audit trails so you can manage products that need special handling or expiration date monitoring. You can perform cycle counts using barcode scanners or mobile apps to keep your inventory accurate without shutting down operations. The system updates inventory levels instantly when orders are processed, items are received, or adjustments are made, so your stock numbers are always current.



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