Avail is a property management platform that helps independent landlords handle their rental portfolios. The platform combines tools for listing properties, screening tenants, managing leases, and collecting rent in one interface.
As part of Realtor.com, the platform caters to DIY landlords who manage small to medium-sized portfolios. It brings together landlord tasks like maintenance tracking, rent collection, and tenant screening into a single dashboard. Users can list their properties across more than 20 rental websites, including Zillow and Realtor.com.
The service offers two pricing tiers: a free Unlimited plan with basic features, and an Unlimited Plus plan at $9 per unit monthly that includes premium features like next-day rent payouts and custom lease options. Both plans give landlords access to state-specific lease templates, online rent collection, and maintenance request tracking.
Property owners get tools that simplify tenant screening through TransUnion credit reports, criminal background checks, and eviction history. Renters can use features such as automatic rent payments and credit building through on-time payment reporting.
Avail works for independent landlords who manage their rental properties without hiring a property management company.
Avail works especially well for real estate investors, individual property owners, and small family businesses managing residential rental properties across single-family homes and small apartment buildings.
Avail gets positive feedback for its easy-to-use interface, especially for apartment hunting. Users appreciate the accurate availability and pricing information, good search filters, and verified listings from property managers. The platform helps landlords save time with its straightforward dashboard and DIY-friendly tools.
Listings can be outdated or inaccurate, which wastes time for prospective renters. Customer support is slow to respond when issues come up. Users report too many unverified or scam listings mixed in with legitimate ones, and the mobile app crashes frequently. The accounting features are limited compared to what some landlords need for financial tracking and reporting.
The free Unlimited plan covers basic property management needs like listing your properties, tenant screening, and online rent collection. The Unlimited Plus plan ($9 per unit monthly) adds features like waived ACH fees, next-day rent deposits with FastPay, custom screening questions, and the ability to modify lease agreements. If you have multiple properties or want faster payment processing, the Plus plan might save you money in the long run despite the monthly fee.
How does Avail's tenant screening work?When you list a property, applicants can apply online with their personal information. You can then request screening reports that include TransUnion credit checks, criminal background checks, and eviction history. The applicants pay for their own screening fees, which is standard practice. With Unlimited Plus, you can add custom questions to applications to learn more about potential tenants.
Can I use Avail if I only have one rental property?Yes. The free Unlimited plan lets you list your property, screen tenants, create leases, and collect rent online without monthly costs. Many single-property landlords use Avail to look more professional and save time on paperwork and rent collection. As your portfolio grows, you can decide if upgrading to Unlimited Plus makes sense for your needs.
How does rent collection work through Avail?Tenants can pay through ACH bank transfers, credit cards, or debit cards. They can set up automatic payments so they never miss a due date. On the free plan, ACH transfers cost $2.50 per transaction and credit/debit card payments have a 3.5% processing fee. These ACH fees are waived on the Unlimited Plus plan. You'll receive payments directly to your bank account, with standard processing time of 3-5 business days or next-day deposits with FastPay on the Plus plan. The system automatically tracks payment history for both you and your tenants.
What happens if my tenant submits a maintenance request?When a tenant submits a maintenance request through Avail, you'll get an immediate notification. They can include photos and details about the issue, making it easier to understand the problem. You can communicate with them through the platform to ask questions or provide updates. The system keeps a record of all maintenance requests and communications, which helps you stay organized and creates a paper trail. You can also track the status of each request from submission to completion.



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