will AI replace driver/sales workers?

Your role sits in solid territory. AI can handle basic complaint routing, but that's a small slice of what you do. The real work—building relationships with regulars, spotting what they need, managing cash and inventory, keeping equipment running—stays yours. These tasks need someone on the ground who knows the customers, the stock, and how to keep the operation moving. What you have that machines don't is judgment. You decide which product to push to which customer. You spot when equipment's about to fail. You handle the cash and the displays. You know your route and your people. That personal knowledge compounds over time and makes you more valuable, not less. The 8.8% job growth over the next decade shows there's room for you. Your role isn't under threat. It's evolving to need people who are good at sales and customer relationships, which is where the human work happens anyway.